What should I do if the amount I want to buy is not listed here?

The maximum number listed is 10 in Flexego now. If you’d like to purchase more than the amount, please contact us through our e-mail (flexego@flexhose.com.tw) or fax us (+886 4 2539-3220).

What should I do if the length I want to buy is not listed here?

If you’d like to have the length of your jump rope customized, please contact us through our e-mail (flexego@flexhose.com.tw) or fax us (+886 4 2539-3220).

About the Engraving Service for jump rope grippers:

 

Why are there strange color-blocks showing on the webpage?

To provide you the best quality experiencing the Flexego website, we advise you to use “viewing in 100%” with your browser.

For customers in foreign countries: (any shipments to places other than Taiwan)

We DO NOT accept returns and refunds for neither regular nor customized products. Please take it into consideration before you make any orders.

For customers in foreign countries who’d like to order a large amount:

Please contact us through our e-mail (flexego@flexhose.com.tw), fax us (+886 4 2539-3220), or call us (+886 4 25361402). We will have our Sales Department crew to discuss with you about your needs.

How should I edit/ change my order before I pay?

You could go to MY FLEXEGO > Order status, and cancel the item(s) you don’t want, orcancel the entire order and start ordering again.

The shipping fee is not shown?

The shipping fee varies according to different countries/areas/states, therefore, the Flexego crew will calculate the shipping fee manually according to the area you’re at, and send you an e-mail for coming back to the website to complete the order.

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